Privacy Policy

We may use the information collected to:

• Respond to your enquiries and requests.
• Contact you regarding LaunchX Academy courses and programs.
• Provide counselling and course-related information.
• Schedule counselling sessions, demo sessions, or appointments.
• Process applications and admissions.
• Communicate regarding fees, batches, classes, schedules, and other services.
• Improve our courses, website, marketing, and student experience.
• Send relevant updates, offers, announcements, or promotional communications where permitted.
• Measure and improve the effectiveness of our advertising campaigns.
• Prevent fraud, misuse, spam, or security incidents.
• Comply with applicable legal and regulatory requirements.

If you provide your contact information through our website, enquiry forms, advertisements, or other channels, LaunchX Academy may contact you through:

• Phone calls
• SMS
• WhatsApp
• Email

These communications may relate to your enquiry, course information, counselling, admissions, offers, events, or other LaunchX Academy services.

You may request that we stop promotional communications by contacting us using the details provided below.

LaunchX Academy may use third-party advertising and lead-generation platforms, including Meta (Facebook/Instagram) and other advertising or analytics services.

When you submit an enquiry through an advertisement or lead form, information provided by you may be transmitted to LaunchX Academy so that we can respond to your enquiry.

We may also use advertising and analytics technologies to understand campaign performance, improve our marketing, and reach people who may be interested in our programs.

Third-party platforms process information according to their own privacy policies and terms.

We may use WhatsApp or other communication platforms to communicate with you after you submit an enquiry or otherwise provide your contact information.

Your use of such third-party services is also subject to the privacy policies and terms of those services.

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the website functioning properly.
• Understand how visitors use our website.
• Improve website performance and user experience.
• Measure advertising and marketing effectiveness.
• Understand which pages or content are useful to visitors.

You may be able to control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

LaunchX Academy does not sell your personal information as a standalone product.

We may share or provide access to information where reasonably necessary with:

• Service providers supporting our website and technology.
• CRM, communication, analytics, or marketing service providers.
• Advertising and lead-generation platforms.
• Payment or transaction service providers, where applicable.
• Employees, counsellors, trainers, or authorised representatives who need the information to provide our services.
• Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law.

Third-party service providers may process information on our behalf for the purposes described in this Privacy Policy.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and admission records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

When information is no longer required, we may delete or anonymise it, subject to applicable legal and operational requirements.

Depending on applicable law, you may have rights regarding your personal information, including requesting access to information held about you, requesting correction of inaccurate information, requesting deletion where applicable, and withdrawing consent where processing is based on consent.

You may contact us to exercise applicable privacy rights or to ask questions about how your information is processed.

Where consent is the basis for processing, you may withdraw consent. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Our services are intended to be used in accordance with applicable age and legal requirements.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is legally required without obtaining such consent.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Our website may contain links to third-party websites, applications, or services.

LaunchX Academy is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:

For privacy-related requests, please mention "Privacy Request" in the subject of your email.

By submitting your information through our website, enquiry forms, or other digital channels, you acknowledge that you have read this Privacy Policy and understand how LaunchX Academy may collect and process your information for the purposes described above.

Where consent is required under applicable law, we will obtain the appropriate consent before processing your personal information for such purposes.